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Are Shoetech consultations covered by Medicare?
Shoetech consultations and products cannot be claimed on Medicare. However, most private health funds will cover the costs of Shoetech products. Unfortunately the Shoetech consultation cannot be claimed. |
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| The level of private health insurance cover will determine exactly what can be claimed by each patient. Not all health funds require a referral but it may be a good idea to have one on file for potential claims. |
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Are referrals necessary?
A referral is not required for a Shoetech consultation. However in cases of complex problems, or where previous treatment or surgery has taken place, it is beneficial for your Shoetech practitioner to know the medical history of diagnosis. Referrals are also useful with health fund claims.
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Are home visits available?
Shoetech practitioners are available for home visits, in cases where patients are unable to attend the clinic. These are charged on a case by case basis, as the cost allows for travel time. To enquire further, contact the Shoetech clinic. |
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What can I expect to pay?
Here is a guide to the cost of Shoetech consultations or products: |
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| Initial Consultation |
$70.00 |
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| Home Visit |
Approx $90.00–$120.00 |
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| Short Consultation or Review Visit |
$40.00 |
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| Custom Orthotics |
$490.00 |
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| Neurological / Sensomotoric Orthoses |
$590.00 |
| Custom Made Footwear |
From $1190.00 |
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| Rocker Soles from (1 Shoe) |
From $90.00 |
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| Heel Raises |
From $35.00 |
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| Pre-Fabricated Footwear |
From $220.00 |
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I have Private Health Insurance, can I claim anything back from them?
We are registered as providers with most major Australian health funds, providing a quality service to patients, and working to the highest medical grade footwear industry standards. A referral is usually recommended in relation to claiming back from health funds. |
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Our products are refundable by Private health funds.
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I have a Workers Compensation / Third Party Claim?
Yes we work with your insurance provider. |
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| You will need to have a referral for our services. Furthermore, you will need to provide us with contact details of your insurance, claim number and case manager. |
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Is Shoetech endorsed by the Department of Veteran
Affairs?
Shoetech is an approved provider for the Australian Department of Veterans Affairs. However a limited
part of our services is covered by DVA. |
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| All DVA patients require a referral from an orthopaedic surgeon, rheumatologist or podiatrist. Please advise at the time of booking that you would like to utilise the DVA cover. |
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How long do Shoetech orthotics take to customise?
Shoetech orthotics take approximately one week to customise. |
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At the time of the consultation we arrange a fitting appointment which is usually within seven days.
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What follow up appointments are necessary?
In the weeks following the initial supply of the orthotics a full after sales service including a review of fitting and adjustments is provided. Training and advice is also provided to the patient’s primary carer if necessary, to ensure proper use of the product. |
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What product guarantees does Shoetech offer?
Shoetech offers the highest quality in service, productivity and workmanship. We guarantee that our service is of the highest standard and we offer free follow-up service on custom made footwear and orthotics up to and inclusive of three months. |
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What are the Shoetech clinic opening hours?
The Dee Why clinic is open Monday – Friday, 9am – 5.30pm plus one Saturday per calendar month 9am – 1pm. Shoetech also has a clinic in the Sydney suburb of Concord, open every second Wednesday.
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| What public transport options are available to get to the Dee Why clinic? |
| From Wynyard station |
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The following buses travel to the Northern Beaches from Wynyard station via Warringah Mall and then continue to Dee Why: 178, 180, 185, L80, L88 and L90 |
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From Manly Wharf
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If you are catching public transport to Dee Why via Manly Wharf, buses depart throughout the day from the bus stop just to the left outside the wharf entrance. The following buses travel from Manly wharf direct to Dee Why: 155, 156 and 169. |
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| The Shoetech clinic is located just a few minutes walk south of Howard Ave, entry via Delmar Parade. |
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| For further information and updates please contact: |
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| Public Transport Information Line: 131 500 |
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| State Transit Authority – Brookvale Bus Depot: 9941 5816 |
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| Please look for the signs located at the front of the parking spaces. |
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What payment options are available?
You can pay by using any of the following methods at both Dee Why and Concord: |
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| Eftpos, Visa Card, MasterCard, American Express and Cash and Cheque. |
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| Eftpos is only available at our Dee Why Clinic. |
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| Our aim at Shoetech is to provide you with the highest level of service, so please contact us now for an appointment. |
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